Help Center

Project Chetna is a One Health care and safety platform for elderly people and persons with disabilities. It connects QR identity, daily caregiving, and emergency response — without requiring helpers to install an app.

• QR pendants link to secure online care profiles
• Dashboard for families to manage care, medications, and scans
• Milaap Setu for missing-person registration and AI-assisted reunification

An initiative by Ridlan AI Foundation.

1. Sign in with Google
2. Order a QR pendant
3. Complete the care profile
4. Open your dashboard
5. Each day: confirm care and mark medications taken

Go to /login and choose Continue with Google. You will land on the dashboard. Only you (and designated admins) can see your linked profiles.

Sign out using Logout at the bottom of the dashboard sidebar.

Visit Order QR Pendant, choose a plan, pay via Razorpay, and enter delivery details. After payment, register the care profile for the person who will wear the pendant.

Each pendant has a unique UID encoded in its QR code.

Edit profiles from Update Information or My People → View → Edit profile.

Fill in these fields

• Name, age, gender, address, city
• Emergency phone and family contact
• Blood group, allergies, medical history, disability/condition
• Nearest police station (recommended)

Accurate emergency numbers appear to helpers even before full profile verification.

Your home base is /dashboard.

Sidebar

• Overview — stats, continuity, medications, scans
• My People — all linked care profiles
• My Orders — pendant orders and delivery status

Overview highlights

• Stat pills: linked profiles, care stable count, meds today, scans (7d)
• Care continuity list with confirm buttons
• Medication adherence with mark-taken actions
• Care Readiness ring (% of profiles that are Stable)

Continuity tracks whether someone is receiving regular check-ins through QR scans or your daily care confirmations.

Confirm daily care

1. On the dashboard, find the person under Care continuity
2. Click Confirm care (once per person per day)
3. Or confirm from My People → View

Add a reminder

1. Open My People → View
2. Under Medication reminders, enter name and schedule
3. Click Add reminder

Mark as taken

Use Mark taken on the dashboard or person detail page when the dose is given. The dashboard shows adherence (e.g. 2/3 confirmed today).

Helpers do not need an account. Typical flow:

1. Scan QR with phone camera
2. Emergency number may show immediately at the top
3. Helper enters mobile number and allows location
4. Family receives email with helper contact and location
5. Full care page opens: call, email, medical info, Milaap Setu link

1. Sign in and go to Update Information
2. Find the person and use the Alert action to mark as missing
3. Profile shows Missing; scanners see an alert on the care page
4. Clear the alert when they are found

Milaap Setu helps reunite missing elderly and PwD with families.

• Register Missing — submit details and photo
• Find/Found Missing — scan or upload a face to search for matches

Helpers can also reach Milaap Setu from the QR care page via Help / Milaap Setu.

The dashboard Learning tab teaches daily habits with pictures. It is for people living with dementia and other disabilities. A caregiver or consenting guardian must enable it first. It supports daily living — it does not replace medical care or professional support.

How it works

1. Consent — the caregiver or guardian enables Learning for a person under My People
2. Basic habits — morning, hygiene, meals, medicine, dressing, leaving the house, and bedtime. Open a habit and show one picture at a time. Change any picture or generate a new one with AI
3. Create with AI — describe a real daily task. We build an illustrated step sequence. Review the pictures, then show them

Consent

A caregiver, parent, or guardian must consent before a learning profile is created. Visual teaching content is not used for advertising.

Do helpers need an app?

No — scanning opens a web page in the browser.

Why is location required on scan?

So the family knows where the person was when the QR was scanned.

How often should I confirm care?

Once per day per person, at a consistent time.

Can multiple caregivers share one profile?

Not yet — care circle sharing is planned. One Google account owns each profile today.

Need support or want to partner as an institution?

Full printable guide: see docs/USAGE_GUIDE.md in the project repository.